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Let us resolve your issue

Submit a service request and our team will respond within one business day.

Submit a support request

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Frequently asked questions

What is your response time?

We aim to respond to all requests within one business day. Emergency requests are prioritized and typically receive a response within 4 hours during business hours.

How will I be updated on my request?

You'll receive email updates at each stage: when we receive your request, when a technician is assigned, and when the work is completed.

What if I need emergency service?

For emergencies, please call us directly at 717-786-4185. Mark your request as "Emergency" and we'll prioritize it immediately.